Frequently asked questions

Do I need to make an appointment to try on dresses?


Yes! Please use the following link to book an appointment at the best time for you. We understand difficulties arranging time off work, if you require a specific time, please do get in contact with us and we will do our best to accommodate you.




How early should I order my dress?


There is no time too soon to start looking for your dream dress! We recommend visiting once your date and venue have been confirmed. Approximately 12 months gives you plenty of time to find and choose your perfect dress. Remember to allow time for your dress to arrive in store (6-8 months) and for any alterations (6-8 weeks before your wedding). Saying Yes to your dream dress will be such a huge tick off of your wedding to-do list and everything else will fit into place afterwards!




How many people can I bring to my appointment?


Currently, we ask for no more than the bride plus four guests to each appointment. We are working to keep everyone as safe as we can whilst adjusting to our new normal (Post Lockdown!). We understand this may be disappointing, however please bear in mind that we are a small boutique, and these numbers are what we are able to comfortably accommodate. At our busier times, two consultations may often overlap, we ask that you stick to these restrictions in order to respect your fellow brides to be. We understand that despite the relaxing of nationwide restrictions, you may feel more comfortable visiting us at one of our quieter periods. Please do contact us directly to ensure we can make suitable arrangements for you and your bridal party.




How long will it take for my dress to be delivered?


Your beautiful dress will take 6-8 months to arrive, please bear in mind there may be a slight variation in lead time due to COVID and Brexit. Our designers are aware of your wedding date and work to ensure your dress will arrive in time for your wedding! For an additional rush fee of £250, we are able to reduce the delivery time to 4 months. Please do get in touch via: enquiries@sibridal.com for any delivery queries.




Do you have wheelchair/ pushchair access?


Beautifully situated in the heart of Newcastle Upon Tyne, our luxury boutique can be found in one found of the city’s historic town houses. Given the nature of the building, please be advised there are 2 flights of stairs with no wheelchair access. However, we are always on hand to provide any extra assistance up the stairs!




What styles do you stock?


We have 3 rooms filled with over 200 dresses, including sample sale. We stock a variety of silhouettes from ballgowns to fishtails to suit your bridal vision. At Si, we love all things glittery but have plenty of stunning satin gowns to choose from too! We believe finding the One is all about feeling beautiful and can’t wait to help you find your dream dress!




Do you have veils?


Yes! We have a range of veils from sparkles to plain, short to bespoke which are all available for you to try during your appointment. Our veils have a lead time of approximately 4 months, if you don’t find your dream veil at the same time as your dress, do not worry! If you are still deciding, we advise you arrange an accessories appointment alongside any hair trials. Often brides find this the most helpful as you will be able to see how your bridal look all comes together.




Do you offer alterations?


Yes! We have a team of highly skilled seamstresses who carry out our alterations. Our standard alterations package is £350 which includes 2 fittings and all of your essential tweaks to make sure your dress fits perfectly. Your fittings will start 6-8 weeks before your wedding, please be aware that during busier periods we cannot give an exact date of when your dress will return from the seamstresses. However, the seamstresses work in chronological order of wedding dates with a turn around time of around 2 weeks. Keep an eye out for an email from us to letting you know when your dress is back and ready to try on again!




What are my payment options?


We understand that a wedding dress is a big purchase so have flexible payment options to accommodate every budget. You may pay in full upon saying yes to your dream dress. Alternatively, you may pay a minimum 50% deposit at the time of purchase and the remaining balance due within 7 days of your dress arriving in the boutique. We are pleased to offer a 0% finance offer with Duologi, with a minimum of 10% deposit at the time of purchase. Please see the following link for further information regarding 0% finance: Faqs | Duologi

Please note, the purchase of one of our sample sale gowns, dresses with bespoke changes and accessories will need to be paid for in full at the time of purchase.




Where should I store my dress?


It is so important to store your dress correctly before your wedding, we offer in-house storage at a cost of £15/month & £150 for the year. You may also collect your dress and store at home in a safe space away from light, damp and any smells. We recommend either lying it flat in a spare bedroom or hanging on the front of a wardrobe. It’s so exciting once your dress has arrived but try to resist the temptation to try it on so that it will be in perfect condition for your wedding day.

After your special day, we recommend storing your dress in a breathable box or back in its complementary Si Bridal dress bag.




Who should I ask to come with me?


We suggest inviting a small group of people whose opinions you value. It is great to have an honest entourage but remember choosing a dress is personal to you and sometimes well intended comments may sway you from choosing a dream dress that makes you truly feel special. With this said, often brides come shopping alone to narrow down their selection. Please remember we openly welcome you back to our boutique for additional consultations, whether you’re choosing the one or showing the rest of your bridal party once you’ve said yes!




Can I take photos?


At Si Bridal, we want you to choose your dream dress based on how special it makes you feel! It is for this reason that we ask for no photos to be taken in the boutique.

We are more than happy to provide you with the details of your favourite dresses, and we have the option of additional consultations available to book if you would like extra time to decide on your dream dress.

Our Advice: If you can’t stop thinking about the dress, it’s the one!




How long is an appointment?


Appointment time vary depending on type. Times are indicated on our online booking system – you can expect your first consultation to be 1 hour which will give you ample time to try on our beautiful dresses.




I’m losing weight, should I wait to buy my dress?


We would strongly advise purchasing your dress around a year before your wedding to make sure there is enough time for it to arrive and for any alterations to be made. Don’t worry if you are planning on losing weight before your special day; upon saying yes to your dress, we will measure your bust, waist and hips and find the size that best fits you at the time of purchase. Our seamstresses are exceptionally skilled at alterations so we will ensure that your dress will fit perfectly on your wedding day.




Can I bring children to my appointment?


We discourage bringing young children to your appointment as they can be a distraction when trying on dresses. We recognise that arranging childcare may not always be possible, if this is the case – we kindly ask you arrange your appointment with suitable child supervision and on a weekday. Additionally, please do let us know in advance so that we can ensure you are the only bride in the boutique as we have found that the distraction of children can hinder the experience for other brides.




Do I need to bring anything with me to my appointment?


At Si, we endeavour to make all of our guests feel welcomed and comfortable, you don’t need to bring anything with you to your first consultation, but we advise wearing nude coloured underwear. You may also bring a strapless bra, but all of our dresses have inbuilt cups, so it is personal preference. We have a range of accessories and heels for you to try with the dresses, but you are more than welcome to bring your own. All that we ask is for you to wear minimal make-up and fake tan in order to keep our lovely dresses protected.

For your fittings, please ensure you have your wedding shoes and any shape/underwear you will be wearing on your wedding day with you as we will not be able to proceed with alterations until we have them.




What size dresses do you stock?


Most of our samples are a UK 12, please bear in mind that bridal shopping varies from high street and the sizing of dresses varies dependent on designer and style; however, we can order dresses in a range of sizes. Upon saying yes to the dress, we measure your bust, waist and hips to find the size that best fits you. Our team are highly equipped to adjust our samples for you to get a feel for how the dress will look on your special day.




I’m getting married abroad, how do I transport my dress?


We love destination weddings! We offer a breathable Si Bridal travel box to pack your dress in and take on the plane with you.




I’m going to be late to my appointment, how should I proceed?


We try our best to accommodate all our brides as we understand that circumstances can change. However, we do ask that you contact us directly if you will be late so that we can advise the best suitable arrangements for you. Pleas be aware that during our busier periods, we may not reach the phone so do message in advance if possible or leave us a voicemail and one of our lovely team will get back to you as soon as they can.




What price are your dresses?


Our beautiful dresses range in price from sample sale to approximately £4000. Please do let us know your budget so that we can help find the perfect dress for you! In addition to this, some of our deisgners offer the option for bespoke changes which incour a minimum cost of 10% fee per change (subject to desgner confirmation).